Good People – Great Service

We beleave that if we hire Good People and ask them to provide you with really Great Service then you will continue to choose us for your automotive services such as acquiring a new vehicle and maintaining and repairing your current vehicle.

If you really like us we hope you will tell others about your positive experiences with us and recomend us to your friends and relatives.

You can find and post reviews on Lakewood Chevrolet here and on other sites such as:

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or

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We Appreciate Your Feedback

We have posted customer comments that we have obtained from letters, emails and from customer surveys by ourselves and General Motors to this site.   Thank you for all your positive comments.  You can add this by posting your comments or suggestions directly to our blog at the bottom of this page.

Check out our main website – www.lakewoodchev.com

There are many more customer comments on our main website www.lakewoodchev.com plus our new and used inventory, contact information to our entire team as well as articles and information on all aspects of our business.

You can contact me directly at 780-440-8744 or kerry@lakewoodchev.com if you have any issues, questions or comments.

Thank you,

Kerry Russell
General Manager
Lakewood Chevrolet
9150 – 34 Avenue
Edmonton, Alberta, Canada, T6E 5P2
www.lakewoodchev.com

16 Responses to Good People – Great Service

  1. Tammy and Mike Warkentine says:

    When we bought the Diamond Kote Pkg. we never thought we would have a problem (they’d never had a problem before) but for some flukey reason We did. Lakewood kept trying to fix the problem but it kept returning until one day The service Manager(sorry his name escapes me this morning) had this brilliant idea and voila, we haven’t had the same problem since. We now have a shiney finish every time we wash our truck. They never gave up trying to fix the problem until we were satified, and we are 100% satified! So much so that we decided to trust Lakewood again and just bought our Winter tires and rims for our truck and saved a whole lot of money, just like they promised when I went to the meet and greet night. You guys rock.
    Tammy and Mike Warkentine p.s. I really like your new look!!

  2. Donette Samuel says:

    Having dealt with Lakewood Chev Olds since 1991, I have really positive feelings about them. I have purchased two vehicles in this time and I have to say that it is the service department that keeps me coming back, particularly Paul who is one of the kindest and most helpful people I have ever dealt with. When you phone for service you are connected to a wonderful person named Cathy who is always so cheerful and greets you with the same positive attitude at any time of the day. (I have to say the poor woman doesnt seem to get much time off though) She connects you with the service department and they are equally helpful and cheerful . It is altogether a great experience.

  3. Peter says:

    I resently had my 2007 Silverado in for a leaking transmission seal and a chip in the windsheild. LakeWood supplied a rental car while my vehicle was being serviced which was nice. When I picked my truck up the windsheild was not repaired to my satifaction but the service Manager took the repair cost off my invoice.

  4. Ken Parsons says:

    I take my two vehicles (both Dodge Caravans) to Lakewood Chev. to get all my work done. Before that a chev 3/4 ton and chev car, and have been satisfied on all ocasions.
    The service I have recieved has been great in all respects.

  5. Ken Klohn says:

    I highly recommend Lakewood for all service issues. No matter how busy the service area is they always find time to help with my issues. Thanks everyone !

  6. Sherry Dakers says:

    The service is unlike any other. No matter what I need to go in for I feel like i’m well taken care of and I never worry about my vehicle. They are quick to help, and will not stop until they fix it. Customer Satisfaction seems to be #1. I will continue to buy my vehicles there as well as service them. I trust the people and the company.
    Thanks for the great service!

    • admin says:

      Sherry
      Thank you for you kind comments. Positive comments such as yours are very helpful reinforce our values to all of our employees and communicate them to our customers.

      Kerry Russell
      General Manager

  7. Karen Boyd says:

    I recently took my car to Lakewood Chev Olds to have an oil change and a warranty check up. I was advised of a recall for a power steering problem also. I made an appointment for May 16 – I took my car in and dropped it off. Dwayne Lucas looked after me very well – very polite and helpful – the shuttle then took me to a residence – very friendly and helpful. All in all I have never encountered any problems with any of the persons in service. Cory Bates – James and now Dwayne Lucas looked after me May 16 – all of them are very polite – helpful and make my visit pleasant. They all do the best they can for me and my vehicle. Thanks alot – you guys are great!!

  8. Karanjia Hosee says:

    I am completly satisfied with your service.
    you were very PROFESSIONAL and went out of your way to get me work on time.
    Thanks
    Hosee

  9. Liz says:

    I recently took my GMC Acadia in for GM’s recall for headlight low beam service.
    Krista, the service advisor took very good care of making sure everything was done to my satisfaction. Thank you service team! I’ll be back in the future.

  10. Elmer says:

    Excellent job, excellent service. I will certainly be using you again.

  11. Rose Pinto says:

    I very much appreciate the assistance of the Lakewood Chevrolet staff and especially the Service Manager, Paul Hrynew, with the repairs in connection to the Air Bag Light of our 2010 Chev Aveo. Paul went out of his way and send his driver to pick up the car from our place and return it after the job was done. I drove the car two days later and am “Completely Satisfied” with the Quality of work performed and the treatment I received. They have restored my confidence in Chev and especially in Lakewood Chevrolet. I will not hesitate to recommend Lakewood Chevrolet to my friends and relatives.
    Rose Pinto

  12. Jay says:

    I am completely satisfied with my last service in June, 2012. Your service was prompt and had no problem with my car, since my service. I will surly visit again.
    Thank you. Jay S.

  13. lawrence landerville says:

    I LIKE YOUR CUSRTMER SEVICE THEY DO A GRAR JOB AND FAST AT IT TO ILL KEEP BRINGING MY BACK TO U GUYS THANK U LAWRENCE LANDERVILLE

  14. Norma and Ken Dalton says:

    My husband and myself have both purchased vehicles from Lakewood this past year.
    We were really impressed with the personalized service we received from everyone at Lakewood. The salesman a young fellow by the name of Brandon Bagott, to the young lady in finance Erin Healy who helped us with our paper work, to the management staff. This excellent service continued when we had to bring our cars into have them serviced for the first time. Dwayne and Cory where exceptional. I will certainly recommend this dealership to all of our friends. Also kudos to Dan Bass who is exceptional at his job and makes you feel like your special.

  15. (Obet) Roberto Lopez says:

    Very profoundly satisfied thru Marvin Sigfuson helping me out to diagnose the noise on my Vette which he did surely a good job. I found out that you and your team are very efficient and I could see it based on their services. I’ve been too many shops already but the last service I had with them been truly rated as one of the best. Hope to keep the same and see you guys more….

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